Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders is initiated for shipping.
Sneakersize does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
Return Period
You have a generous 5-day window from the date of delivery to initiate a return. This timeframe allows you ample opportunity to assess whether the product meets your expectations and requirements.
Hassle-Free Returns with Free Return Shipping
At Sneakersize, we want you to shop with confidence. Therefore, we offer hassle-free returns with complimentary return shipping. If you are not entirely satisfied with your purchase, you can return it to us at no additional cost.
Return Eligibility
For your return to be eligible, the following conditions must be met:
Items must be returned in new, unused condition and in their original packaging, with all tags intact.
The product should not have been used, altered, or damaged by the customer.
Returns must include all original accessories and documentation.
Return Process
Here’s how our return process works:
Initiate a return by contacting us via email at help@sneakersize.in within the 5-day return window. Please include your order number and the reason for your return in your email.
We accept returns for damaged, defective, or missing products.
For the return process, we may require specific unboxing verification as per our instructions.
Refund Process
Once we receive your return request, we will provide you with return authorization and detailed instructions on how to return the item.
After receiving and inspecting the returned item, we will process your refund within 5 business days.
Refunds will be issued to the original payment method used for the purchase.
Customer Responsibility
It is the customer’s responsibility to securely package the returned items to prevent damage during transit.
Questions and Assistance
For any questions or assistance with your return, please contact us at help@sneakersize.in. Our dedicated customer support team is here to assist you.
We sincerely appreciate your patronage and thank you for choosing Sneakersize for your shopping needs. Your satisfaction is our top priority, and we are committed to ensuring your shopping experience is nothing short of exceptional.
